Delivery and Returns

DELIVERY INFORMATION

UK, Scotland, Wales and N.Ireland

Free Next Working Day Delivery

UK Deliveries

Deliveries will be made on normal working days, Monday to Friday, and will usually occur between 8.00 am and 6.00 p.m. Delivery on Saturday cannot be guaranteed.

Whenever possible, goods will be despatched by Interlink Express within 48 hours. We will always obtain a receipt as proof of posting.

In the event that you select a business address we shall be deemed to have delivered the [product/gift] to its intended recipient by delivering it to the reception area of the business address and receiving from a duly authorised representative.

We will deliver to the address as you enter it and can not accept any liability for late or failed delivery if the quoted address is incorrect. Additional charges will be made for redirection or for re-delivery due to postcode error. We advise that if you are not sure of the address you should check it using the Post Office postcode and address finding service. We are unable to accept orders for delivery to any address containing a PO Box Number.

Jersey, Guernsey and R.O.I

Standard Delivery £20 Which Will Take 3 to 4 Working Days

Europe

Standard Delivery £20 Which Will Take 3 to 4 Working Days

Rest of the world

As this is a UK business are unable to Deliver to the rest of the world, for dealer information visit at RideEngine

EU Deliveries

Gifts can be dispatched internationally, although local restrictions may apply. These are levied at the port of ingress on a 'consignment by consignment' basis and we cannot therefore predict if they will be charged and are unable to influence if and how these may be levied. You will be responsible for these charges as levied. We constantly monitor the customs policies of individual countries and reserve the right to decline any orders to countries if we have concerns relating to the safe delivery of your gift or countries that are likely to impose restrictive duties.

If you have any questions about delivery please contact us prior to making your order.

RETURNS POLICY

If for any reason you would like to return your item(s), they must be in their original condition (with packaging and tags intact) within 30 days of the delivery date. 

We will either exchange the item, issue a full refund or a credit note on the site. Credit notes are non negotiable for transactions over 60 days.

Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns. If you would like to exchange or return your item or have a warranty query please follow the link below and submit as much information as you can so that we can process your request as swiftly as possible.

Please Return to the following address:

The Riders Consortium Limited

Unit 19-20 Loddiswell business Park

Loddiswell

Kingsbridge

Devon

TQ74QG